The Laurels Booking Conditions

When you make a booking at The Laurels you are agreeing to the following conditions: They’re not very long and aren’t there to catch you out. In fact, to 99.9% of our guests, they’re just common sense.

Payments:
A deposit equal to 100% of the first night will be taken when you book. The balance is due on departure. We accept credit cards (except Amex) or cash. We do not accept bank transfer or cheques.

Cancellations:
Bookings cancelled prior to 14 days of your stay – 10% of the deposit will be forfeit.
Bookings cancelled within 14 days of your stay – 100% of the deposit will be forfeit.

Groups:
The Laurels is intended as a place for peace and relaxation. As such it does not cater for groups, or individuals, who may want to party in their rooms.
We reserve the right to ask guests, who are disturbing others, to leave without any refund or compensation.
Please do not book a room at The Laurels if this is your intention.

Smoking:
In line with UK law, The Laurels B&B is a non-smoking establishment. Any evidence of guests smoking within the property will incur a minimum cleaning charge of £50.
There is an outside smoking area provided.

Keys:
If you lose your room key you will be charged £75 to cover the cost of replacement keys and locks

Laundry:
Guests who leave our towels, bedding, carpets or facilities in an exceptionally soiled or damaged state may be charged an appropriate additional cleaning or replacement charge. The appropriate reasonable amount will be taken from the guest’s credit card.

Insurance:
All guests should take out appropriate insurance to cover cancellation, illness or other unforeseen factors. We will be happy to assist in your claim by providing any information deemed necessary by the insurance company.

COVID19:
Do NOT travel to the Laurels B&B if you are suffering from any Coronavirus symptoms.
Guests who fall ill while at The Laurels may be required to self isolate here. In those cases, the guest will be responsible for ALL costs associated with their own stay at our standard rate, the loss of revenue caused by us having to cancel future guests AND any additional cleaning/staff costs.
Please ensure you have appropriate travel insurance to cover this eventuality.