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What is Alton Towers Postcode?

Frequently Asked Questions

Here’s the answer to some of the most commonly asked questions we get asked. If the answer to your question isn’t here, feel free to drop us a line.

What is Alton Towers Postcode?

Alton Towers postcode is ST10 4DB
If you’re using sat nav you may find yourself being taken some very strange routes. We would always recommend ignoring your sat nav when you get within 20 miles of Alton Towers and just follow the signs.

You may well be surprised at how rural it is around Alton Towers. The theme park is sat on top of a hill on the side of The Churnet Valley – a fabulously picturesque place, well worth visiting in it’s own right.
So why not spend an extra day here and enjoy more of what Staffordshire has to offer

How do I know which rides are busy?

Download the Alton Towers app
This is perfect for finding out what the queue times are on each ride, so you can be confident you won’t have walked half way across the park only to find there’s a 2 hour wait for your favourite ride.

App Store

Google Play

Alton Towers 2019 Map

The New 2019 Alton Towers Theme Park Map is available to download HERE

Where is Alton Towers?

Alton Towers is in Staffordshire.
It’s in the middle of England, pretty much stuck between Birmingham and Manchester.

You may be surprised how rural it is around here, as The Towers is sat on the side of the gorgeous Churnet Valley.

This video will give you an idea of what you’re missing if you just go to the park and nowhere else.

Where can I get cheap Alton Towers tickets?

Cheap Alton Towers tickets can be found in a number of ways;

The best place to buy them is from Alton Towers directly. This might sound strange, but if you buy your tickets more than 5 days in advance, you’ll save 30% on your entrance fee! You may also get early rider tickets thrown in ?
Other places to find 2 for 1 or similar deals include from some daily newspapers or off Cornflakes packets.

How do I know which Alton Towers rides are open?

You can quickly and easily find which Alton Towers rides are open by going to this link.

You may also wish to download their app as it gives queue times too.

Does Alton Towers close for winter?

In short, Yes.

The theme park normally opens just before Easter and closes after the fireworks at the begining of November.

Is Alton Towers near a train station?

Although there are slightly nearer train stations, they are very small, so probably more difficult to get to or from.

We would recommend arriving at Stoke on Trent station, which is only about 20 minutes away.

What is Alton Towers Scarefest

Scarefest is a special time when the rides are open late, there are loads of actors dressed up in scary costumes and the Scare Mazes are open (and they REALLY are scary!)

It’s also when we dress up The Laurels too.

Which Alton Towers hotel is best?

Well, The Laurels of course!

If you prefer your stay to be more home-from-home, rather than manic. Come stay with us 🙂

When is Alton Towers busy?

It’s probably best to ask, ‘When is Alton Towers quiet?’

The best times to go are as follows;

  • Early in the season (not Easter)
  • Midweek, but remember they’re closed some Wednesdays
  • When the kids are at school
  • When it’s forecast to rain. You’ll get wet, but won’t have to queue!
  • For other ideas, check out this post
Is Alton Towers for toddlers?

Yes! Youngsters will love CBeebies and, given the fact that you’ve probably watched hours of it with them, you’ll probably love it too.

Where can I park at Alton Towers?

The best thing to do is park in the official carpark. Sure it’ll cost you £6 or so, but you’ll be fairly close to the monorail. Don’t be tempted to walk from the carpark. It’s a LONG way back to the entrance.

Equally, don’t be tempted to park in some nearby layby (if you can find such a thing) because you may get towed and you’ll have to walk up a very long, very steep hill to get to the park.

What time can I check in at The Laurels?

Guest check in time is from 16:30 to 21:30
Please arrive no later than 21:30 to ensure other guests will not be disturbed.

You’re more than welcome to arrive before 16:30 to drop off your luggage, but this needs to be by prior arrangement only, as we may not be in. After all, someone’s got to go out and buy the ingredients for your yummy breakfast.

How far is The Laurels from Alton Towers?

The Laurels is only 1 ½ miles away from Alton Towers, and even though none of the roads are straight around here, it will only take about 5 minutes to drive.

Is smoking permitted?

All rooms and buildings (including guest bedrooms) are strictly no smoking.

However, you’re free to smoke in the designated outdoor areas, where we’ve provided you with some ashtrays.

What about smoking in the bedroom?

No. This is against the law.

I’m sure you’re glad to know The Laurels is fitted with a very sensitive and sophisticated fire alarm system. This protects all our guests.

Guests who insist on smoking in their rooms (even leaning out of the window) will trigger the fire alarm. This means everyone will have to rush outside (us included) possibly wearing no clothes – and nobody wants to see that!

You’ll also make the other guests very angry because the fire alarm is incredibly loud.

As a punishment for the crimes of causing excessive noise and possible inappropriate nakedness, you’ll be subject to a minimum £50 additional cleaning charge.

Do you have off road parking?

Yes we have a large free private car park for overnight guest use.

You can also leave your car with us if you want to or share a car with friends when you’re out.

Do you serve food in the evenings?

No. We do bed and breakfast only.

However we’re lucky enough to have several pubs and restaurants, that serve high quality food close by, so why not give them a try! It’s all part of our rural charm.

Will I need to bring my own towels and toiletries?

We provide hand soap, moisturiser, a hand towel and a large fluffy towel for in room use. We also have shower gel in the shower cubicles.

You should bring your own towels for visits to waterparks and swimming baths.

On the day of departure what time do I have to vacate my room?

Please ensure you leave by 10:00

This gives us a chance to make sure the rooms are pristine before our next guests arrive. As such, we don’t offer any late checkout facility.

Are there facilities to prepare or cook my own food?

Sorry but we are unable to offer you barbecue, other food preparation or cooking facilities.

However we are happy to refrigerate any food you may have brought with you.

Can I drink the tap water in my bedroom?

Yes – All cold water is from direct mains supply so is suitable for drinking.

Is breakfast included in the room rate?

We include Helen’s lovely Full English breakfast as well as fruit juice, cereal and toast

Do I have to be back by a certain time at night?

No ?
You will be given a room key when you arrive and are free to come and go as you please during your stay. We have no curfew.

We only ask that early birds and night owls are respectfully quiet for other guests and our neighbours.

Are babies and very young children welcome at The Laurels?

Of course. We make every effort to assist families with infants to enjoy as trouble free stay as possible, including providing travel cots and high chairs for you to use.

We’re also happy to store baby milk and weaning foods in our fridge, or heat them in a microwave for you.

Do you have any facilities for less mobile guests or those with disabilities?

I’m afraid there are several steps up to The Laurels which makes it unsuitable for disabled guests.

Is The Laurels pet friendly?

Whilst we are animal lovers, I’m afraid we don’t accept pets of any kind as some guests are allergic.

Awards

TripAdvisor Certificate of Excellence 5 Years in a Row

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